Cookie Policy
Teratai Living | Last Updated: 5 February 2025
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your preferences or activity across pages and between visits. Cookies do not identify you as an individual on their own — they typically record information about how the site was used, which device or browser was involved, and any preferences you may have set.
Most websites use cookies in one form or another. You can control them through your browser settings or through the preference panel below.
2. Types of Cookies We Use
Essential Cookies (Always Active)
These are necessary for the website to function. Without them, features such as page navigation and the cookie consent panel itself would not work. They cannot be disabled.
- Session management — maintains your activity during a visit
- Security cookies — protect against cross-site request forgery
- Cookie consent record — stores your preference choices
Analytics Cookies (Optional)
These help us understand how visitors use our website so we can improve it. The data collected is aggregated and does not identify individual users.
- Page views and navigation paths
- Approximate visit duration
- Device and browser type (anonymised)
Marketing Cookies (Optional)
These may be set by advertising networks we work with to show you relevant content elsewhere online. They track visits across sites and build a profile of your interests.
- Ad personalisation
- Campaign performance tracking
- Cross-site visitor identification (pseudonymised)
Preference Cookies (Optional)
These remember choices you have made on our website so we do not need to ask again on future visits.
- Language or region preference
- Display settings
- Previously viewed properties or enquiries
3. Third-Party Services
Our website may load content or scripts from third-party services that set their own cookies. These may include:
- Google Analytics — website usage statistics
- Google Maps — embedded location map on our homepage
- Google Ads / Meta Pixel — optional marketing tracking (only if marketing cookies are accepted)
We do not control third-party cookies directly. Their use is governed by each provider's own privacy and cookie policies.
4. Cookie Duration
- Session cookies — deleted when you close your browser
- Persistent cookies — remain on your device for a set period, typically between 1 month and 2 years depending on purpose
- Cookie consent record — stored for up to 12 months, after which we may ask for your preferences again
5. Your Cookie Preferences
You may adjust your preferences below at any time. Essential cookies cannot be disabled as they are required for the site to function. Changes take effect immediately and are saved to your browser's local storage.
6. Managing Cookies in Your Browser
You can also control cookies directly through your browser settings. Below are guides for the most common browsers. Note that blocking all cookies may affect how this and other websites function.
Google Chrome
- Open Chrome and click the three-dot menu (top right)
- Select Settings then Privacy and security
- Click Cookies and other site data
- Choose your preferred option, or use See all site data and permissions to manage by site
- To delete existing cookies, click Clear browsing data and select Cookies and other site data
Mozilla Firefox
- Open Firefox and click the three-line menu (top right)
- Select Settings then Privacy & Security
- Under Enhanced Tracking Protection, choose your preferred level
- To delete cookies, scroll to Cookies and Site Data and click Clear Data
Apple Safari
- Open Safari and click Safari in the menu bar, then Preferences
- Click the Privacy tab
- Under Cookies and website data, choose your preference
- Click Manage Website Data to view or remove cookies from specific sites
Microsoft Edge
- Open Edge and click the three-dot menu (top right)
- Select Settings then Cookies and site permissions
- Click Manage and delete cookies and site data
- Toggle your preferred settings or click See all cookies and site data to manage individually
7. Your Rights
You have the right to withdraw your consent to non-essential cookies at any time using the preference panel above. You also have the right to request information about how your personal data is used in connection with cookies — please refer to our Privacy Policy for details.
Disabling analytics or marketing cookies will not affect your ability to browse the site or submit an enquiry, though certain functions may behave differently.
For questions about our use of cookies, contact us at [email protected].